Help and Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Solution Guarantee

  • Our customer assistance Dept is on–line day and night to handle every one of your assistance demands. Every ticket you submit to us shall be addressed within no more than 1 hour. If your issue demands the aid of an admin, we’ll forward the ticket to the technician in charge and will let you know that the case is being resolved.

  • Top quality support service
  • Qualified Client Support Service

  • We are online for you 24 hours a day to deliver advices and client support and also to aid you with any problem that you could possibly run into when dealing with your virtual server. We’re able to support you with all installed in advance programs, including your OS, server admin panel (with regards to the VPS type) and the Web Hosting Control Panel made entirely by our developers.

  • Intuitive help center
  • An Informative Help Section

  • In the Web Hosting Control Panel that is offered free of charge in your virtual server, you will discover an instructional Help section, which includes all that you should have knowledge of when managing your web pages and apps. We have included a wide range of how to reports and video tutorials that present the general site supervision tasks in an understandable form.