• 1 hour ticket response
  • 1 hour ticket response

  • IMP Web Solutions’s team of support engineers is specialized in supplying prompt answers to each of your queries. We will review your tech support ticket the instant it is delivered and will reply back to you with a solution to your problem within less than 60 minutes after the client support ticket submission. In fact, our average support ticket response time is twenty minutes.

  • Intuitive help center
  • An Easy–to–Navigate Help Center Section

  • Included in the Web Hosting Control Panel is an easy–to–navigate Help Center, which offers you various information sources. You can search through a frequently updated knowledge base offering web hosting account management articles and site management articles, watch the educational video tutorials or refer to our F.A.Q. repository.