Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user help crew is qualified to efficiently attend to all our cloud website hosting plans clients’ requests and advise inquiries. Via our ticket system, you’ll be able to fill in your request and a support crew representative will likely get back to you in only max sixty minutes. Realistically, practice has revealed that the normal answer time is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Our customer assistance service is offered by a team of capable professionals that are ready to answer your questions quickly. You can contact the support crew by opening a support ticket from your Web Hosting Control Panel or by submitting us an e–mail. On business days, you may as well contact us on the telephone or make use of the online chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require guidance while working on your online projects within the Control Panel, you are able to always just click the Help control key and see your problem in the selection of posts that will came up. We have as well turned a number of the articles into video tutorials. The listing of instructional videos will come up if you click the Videos button present in the top right angle.