A 99.9% Server Uptime
The major benefit of building your very own cloud website hosting platform is that you don’t have to be worried about compatibility issues – you set up a special set of software applications in such a manner so as to work with a particular set of hardware components. The final result is something a whole lot more stable and reliable, since there are less possible chances of failure. We have set up our cloud hosting system using time–proven hardware parts as well as a heavily modified version of Security–Enhanced Linux in an attempt to set up a totally secure and safe environment for your own personal sites.
That’s why, with each of our cloud website hosting plans plans we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
Aside from our cloud hosting system, we have also set up our very own internal network in all our datacenters. Everything is based on top–quality hardware components manufactured by Juniper. Also, on each and every router, we have installed a firewall with a complex algorithm in order to sift all fishy requests.
As a result, in all our datacenter facilities – in our USA data center, in our UK data center, in our FI data center, in our East Europe data center and in our AU data center, you will take advantage of a 99.9% network uptime guarantee. And this guarantee applies to all web hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your cash on the line, you cannot feel really secure. For this reason, with all our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel happy with our web hosting service or if you wish to get a bit more powerful hosting solution, like a VPS web hosting plans or even a dedicated web hosting plans – you’ll receive your money back in full, without hidden fees or refund charges.
24/7 Technical Support
We have cautiously handpicked each member of our 24x7 support department to make certain that we can offer you the very best technical support service that you can get. Each of our technical support engineers has lots of years of experience working with hosting accounts behind his back, hence they know very well what they are doing. Besides, they’re available to you 24–7 – you will be able to touch base with them at any moment and they’ll get back to you as fast as possible.
Their average response time is under twenty minutes, whilst with many other hosting providers you have to wait for days. And we offer you a 1–hour response time guarantee. No matter what happens, your inquiries will be answered in under one hour.